Basically, if your accounting/business books are damaged and lost, and you’re unable to trace or determine your outstanding debit balances, we’ve got your back. You’re also covered against the reasonable increased collection costs and expenses that you incur as a result of the loss of damage.
In the event of a valid claim, we’ll pay you the outstanding amount due to you by your customers, as at the last day of the month immediately prior to the loss, reduced by bad debts, debited amounts, abnormal trade conditions, amounts paid to you by customers, reasonable collection costs and expenses and any average that may apply.